Information Management is the process of using technology for the collection, processing, and visualisation of information at various summary levels.
Information Management Technologies include:
- Electronic Document Management
- Content Management
- Digital Channels
- Analytics (Business Intelligence)
- BigData (Data Warehousing)
- Data Quality Management
- Data Integration
In the Digital Age organisations are placing unprecedented emphasis on the importance of timely, accurate, relevant, and complete information with which to make better decisions leading to improved business outcomes.
As businesses transform into Digital Businesses, there is greater emphasis on enabling the Customer to interact with the business using their preferred connection channels. Customers expect content that is relevant to their needs as they set off on their Customer Journey.
In order to achieve this, organisations need to ensure that they have the appropriate platforms in place to ensure that information is timely, accurate, relevant, and complete. As Customers interact with the digital business, data is collected and updated in near real-time. The data may then be consumed by information workers in the business or by other systems.
Has your organisation achieved these outcomes? If the answer is no, then an Information Management Strategy may be of benefit to map out a plan to achieve these outcomes. Businesses that have not embarked on this journey risk lagging behind the competition.
At Analytica Consulting we understand these technologies and can advise your organisation on strategies about how to move improve your data quality.
Contact us for a free no obligation consultation.